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Our Culture & Practice
Creating a culture where people can thrive
At Her Circle, psychological safety is something we practise every day.
We know that people do their best work when they feel safe to be themselves, speak honestly, ask for help, challenge ideas, make mistakes and learn together.
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That matters to us because the way we work with each other shapes the way we show up for women.
Our work is rooted in relationships, compassion and trust, and we want those same things to shape the experience of being part of our team.
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Working alongside Helen Sanderson, we use practical approaches that help us understand each other better, create clarity and build a culture where everyone has a voice.
Psychological safety gives us the trust to have honest conversations, navigate difference, challenge each other with care and learn together when things do not go to plan.
One Page Profiles
Everyone at Her Circle has a One Page Profile.
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These capture what people appreciate about us, what is important to us at work and what others need to know to support us well.
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They help us understand that we all work differently. Some of us need time to think before responding. Some think out loud. Some love detail. Others need the big picture first.
Understanding those differences helps us work better together and recognise what each person needs to thrive.
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We use our One Page Profiles in supervision, team development and everyday conversations about how we can support each other well. They grow and change with us as we learn more about ourselves and each other.
Roles
At Her Circle, we have turned our traditional job descriptions into clear, practical role descriptions.
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Our roles describe the purpose of the work, what we are responsible for, the decisions we can make and how our work connects with the rest of the team.
They help everyone understand what is theirs to own, where they have freedom to make decisions and when they need to involve someone else.
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This clarity supports people to work with confidence, autonomy and accountability, while understanding how each individual role contributes to the wider work of Her Circle.
Team Agreements
Our Team Agreements are created together and set out how we want to work with one another.
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We talk about what each of us needs from the people around us to feel safe, supported and able to do our best work. We then turn those conversations into practical agreements about how we communicate, make decisions, give feedback, handle disagreement and support each other when work is difficult.
They give us a shared point of reference and something we can return to when situations feel difficult or unclear.
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Most importantly, they make psychological safety a shared responsibility. We all have a role in creating the culture we want to be part of.
Confirmation Practice
Confirmation Practice helps us keep our roles and Team Agreements active in everyday practice.
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We regularly create space to check that expectations remain clear, responsibilities are understood and our agreements are working well.
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It gives us an opportunity to talk about what is going well, where we need more clarity and what might need to change as the team and organisation develop.
It also makes accountability part of a regular, supportive conversation.
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Through Confirmation Practice, we continue to explore what we have agreed, what we need from each other and how we can keep doing our best work together.
HerGuide
Making it easy to understand how we work.
Her Guide is our team playbook, one place where we capture the things people need to know about working at Her Circle.
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It brings together our purpose, culture, ways of working, practical information and shared expectations.
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It helps answer everyday questions such as: How do we do things here? Who makes this decision? What happens when something goes wrong? Where do I go for help?
Her Guide creates clarity so that people feel confident to use their judgement, make decisions and get on with doing great work.
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Like the rest of our practice, it develops with us as we learn and grow.
A living practice
Our approach to practice and culture continues to evolve.
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Teams change. People change. Our work changes. And we keep learning.
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We revisit our profiles, roles, agreements and ways of working regularly. We notice what is working well, have honest conversations about what could be better and make changes together.
For us, psychological safety means creating a culture where we can speak up, stay curious, learn together and repair when we get things wrong.
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When people feel safe, valued and trusted at work, they are better able to create that same experience for the women who walk through our doors.